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Support

How can we help?

Quick answers to common questions, and a direct line to the developer when you need one.

Getting started

I installed it, but ads still show up

Reload Pinterest once. Tabs that were already open before you installed keep their ads until they reload.

Where are the settings?

Click the puzzle icon next to the address bar and pin Feed Cleaner to your toolbar. Its popup switches features on and off, and “Settings” at the bottom opens every option.

Which browsers does it work in?

Chrome, Firefox, Microsoft Edge, Brave, Opera, Vivaldi and other Chromium browsers, plus Firefox for Android and Orion on iPhone and iPad. The install guide has the steps for each.

Does it work in my language?

Yes. It recognises ads in more than 25 languages on every Pinterest country site, and its own screens follow your browser's language.

Ads and hidden pins

An ad got through

Pinterest changes its pages often. Report it with the link of the page where you saw it, and the filters get updated for everyone.

Report a missed ad →
Pins I wanted are missing

Besides ads, Feed Cleaner can hide shopping pins, video pins and suggestion blocks. Each has its own switch in the toolbar popup and in Settings, so you can bring any of them back.

The grid looks off

In “Remove” mode, pins move up to fill the gaps ads leave. Pick “Blank” in the toolbar popup to keep Pinterest's layout exactly as it is, with a quiet placeholder where each ad was.

How do I pause it?

Use the switch at the top of the toolbar popup. It turns Feed Cleaner off and on in one click and keeps your settings.

Feed Cleaner Pro and billing

Can I try Pro for free?

Yes. Every Pro feature is unlocked for your first 3 days, starting when you install or update Feed Cleaner. No card or account is needed, and Pro switches off by itself when the trial ends. The toolbar popup shows how long is left. Each browser profile gets one trial.

How do I activate Pro?

After you pay, Polar emails you a license key. Open Feed Cleaner's Settings, paste the key under “Already bought Pro?” and press Activate. No account is needed.

I lost my license key

Sign in to Polar's customer portal with the email you paid with to see your key again.

Open the customer portal →
How do I cancel or get an invoice?

Subscriptions, invoices and payment details are all in Polar's customer portal. Uninstalling the extension doesn't cancel a subscription.

Open the customer portal →
Can I use Pro on another computer?

Yes. Paste the same key in Feed Cleaner's Settings on the other browser. If the key says it's active on too many browsers, remove one in the customer portal first.

Privacy

Does Feed Cleaner collect my data?

No. It has no account, no analytics and no tracking, and ads are found inside your browser. The only thing ever sent is a Pro license key you choose to activate, to check it with Polar.

Read the privacy policy →

Still stuck?

Write to us. Every message is read by the developer.

Contact us